Privacy Policy
Al Wafa Style Consultancy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and services, which includes personal styling, wardrobe management, corporate image consulting, personal shopping, fashion event planning, and style workshops.
Information We Collect
We collect the following types of information:
- Information You Provide Directly: This includes information you provide when you register for an account, purchase services, subscribe to our newsletter, participate in a survey, or contact us. This information may include your name, contact information (email address, phone number, and address), demographic information, style preferences, and payment information.
- Information Collected Automatically: When you visit our site, we automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms or marketing partners, if you have connected to our services through those platforms or have provided them with your information.
How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Our Services: To deliver the services you have requested, personalize your experience, and improve the functionality and usability of our site and services.
- To Communicate With You: To respond to your inquiries, provide customer support, send you important notices and updates, and communicate with you about our products and services.
- To Process Payments: To process your payments for our services and to prevent fraudulent transactions.
- To Market Our Services: To send you promotional emails and newsletters about our services, special offers, and events that may be of interest to you. You can opt out of receiving these communications at any time.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- For Research and Analytics: To analyze trends, track user behavior, and gather demographic information for internal research and statistical purposes.
Disclosure of Your Information
We may disclose your information to the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Affiliates: We may share your information with our affiliates, which are companies that are under common control with us.
- Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Implementing physical, technical, and administrative safeguards to protect your information stored on our servers.
- Limiting access to your information to authorized personnel only.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have infringed your rights under applicable data protection laws.
To exercise these rights, please contact us at the address below.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date above. Your continued use of our services after the posting of changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Al Wafa Style Consultancy 14 Sheikh Zayed Road, Suite 201, Dubai, Dubai, 12345, UAE.